Is your virtual private information safe?
In the article 'Second life, second identity', Martine Boer and Holger Wandt address the following question: What do consumers know about the security of their data in community networks, such as the phenomenally popular Second Life? Will we be recording 'virtual' information as well as ordinary personal data in future? And will we eventually proceed to link this data? Please click here to read the article.
Essent Kabelcom hits a homerun with HIquality
Essent Kabelcom, a Dutch-based provider of Internet, Digital Television and Telephony, recently started their Homerun initiative. Homerun is an internal program, designed to improve their customer services and shorten their time-to-market. Essent is making a shift from a product-oriented organization towards a customer centric organization.
Part of this process is to integrate the existing applications into new systems, in order to create one single view of the customer. In the first phase of Homerun the customer data will be migrated in such a way that the new systems will contain clean and up-to-date information. Human Inference has been asked to help in the cleaning-process during the migration. For this, we have implemented a Move & Improve process to make sure that name and address are correct according to agreed standards, match the existing records and contain no double entries. Please click here to read more on move & improve.
Fifth anniversary of the Masterclass Data Quality Management
Nyenrode Business University and Human Inference are organizing their very successful masterclass for the fifth year in a row. This unique educational program will start on April 3rd, 2007 and will address topics such as data quality definitions and measurement, ROI-calculations, business drivers, privacy issues, organizational aspects of data quality implementations and many more. Please click here to learn more.
The devil is in the details
Data quality is not a quick fix, but a process change that involves the total operational life cycle. Hugo Verwijs, CEO of Human Inference: "Within our detailed approach we do not simply think of data quality in terms of data formats; we deal with the semantics of the data. We treat data quality in a business context, so to speak." Please click here to read the editor´s blog of Reg Developer.
Podcast: Knowledge leads to the best results
An exclusive B-eye Network interview with Herman Gores, in which the international sales director of Human inference explains the importance of data quality in large, mission-critical systems and the reasons for success of the natural language processing approach of Human Inference. Please click here to download the podcast.
Human Inference sponsors the most important CRM-event in EMEA
Gartner´s 8th Annual EMEA Customer Relationship Management Summit aims to assist business and technology professionals like you in meeting your CRM challenges for 2007 and beyond. It offers a comprehensive and insightful conference program that brings together Gartner analysts, industry acclaimed external keynote speakers, end user case study speakers and technology providers. Please click here to learn more.
Data quality is not only a local issue anymore
London, April 30 - May 2, 2007. Holger Wandt, principal advisor for Human inference, will be speaking at Europe's largest conference for Customer Data Integration and Master Data Management Solutions. Many companies doing business abroad have to cope with a large variety of names, address conventions, and other culturally-embedded business rules and habits. But are the data quality tools and processes equipped for the inevitable internationalization of our business community? This presentation will focus on the interpretation and processing of name and address data in an international context, i.e., «cross-border data quality». Please click here to read more about this conference.
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