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E-News June 2005


In this issue:


75% of public companies are audited by customers of Human Inference

The correctness, timeliness, uniqueness and completeness of the data define the results of the information provided. PricewaterhouseCoopers, Ernst & Young and KPMG are using Human Inference software to manage their own customer data because they know how important this foundation is for the results of their reports. Click here to read the press release.


White Paper «The power of knowledge»

This white paper discusses the application and benefits of knowledge-based interpretation in automated data quality solutions. It will answer the question why traditional methods such as match-codes, exact matching, key words and Soundexing are simply not good enough. In conclusion, the white paper emphasizes that the combination of mathematical methods with natural language processing is the key for sound business data management. Click here to download the white paper.


Web seminar Customer Data Integration

On Thursday, 7 July, Eddy Reimerink, product marketing director of Human Inference, will host a web seminar on CDI. The web seminar will focus on the basic necessity of data quality, the data model requirements, as well as the importance of single customer view in any CDI solution. Furthermore, Mr. Reimerink will elaborate on the Human Inference proposition on Customer Data Integration. Click here to register for this web seminar.


Customer Intimacy is key for PricewaterhouseCoopers

PricewaterhouseCoopers, winner of the Excellent Performance CRM Award 2004 and

one the four leading service providers in the fields of assurance, tax, human resources, transactions, performance improvement and crisis management in the world, has taken Customer Intimacy as the starting point for its international corporate strategy. Based on the HIquality software of Human Inference, a specific application has been developed, entirely in line with PricewaterhouseCoopers' house style. The users know the application by the name of CLEAR (Customers and other relations). Click here to read the customer case story.


HIquality Enrich: Making your data reflect reality

In the information age, data quality has become mission-critical for many organizations. All processes, decision making, and monitoring systems rely on up-to-date, correct, complete and unique data. However, information is not static and keeping the data truly up-to-date, simply means that external sources have to be at hand at all times. That is why Human Inference provides connections to third-party reference data with HIquality Enrich - a key element in the Data Quality Life Cycle. Click here to read the background article.


Third masterclass Data Quality & Data Creativity at Nyenrode University great success

On 18 May 2005 the participants of the masterclass Data Quality and Data Creativity, organized by Nyenrode University, Human Inference and Acxiom, received their certificates from Prof. dr. Ed Peelen. The masterclass included topics such as «measuring and improving data quality», «the business case for data quality», «analysis of customer behaviour» and «privacy dimensions». Customer cases were presented by Robeco Direct, Center Parcs and Reed Business Information. In the closing conference, the 23 participants (divided in five groups) presented the business case they had been working on throughout the entire masterclass. Click here to read more.


Europe, a whole other ballgame

Jos de Kruif, ticketing manager for the European Football Championships 2000 and 2004, and Holger Wandt, principal advisor for Human Inference, will give a duo presentation at the 17th Information Quality Conference in Houston in September 2005.

The presentation will illustrate the administrative challenges and solutions (including country-specific address templates and intelligent black list matching) for the ticketing organization for high risk events. Click here to read more.




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