Customer Intimacy

Single Customer View with Customer Data Integration

• Does your organization make use of separate databases and siloed applications that contain customer data which can't be accessed and updated centrally?
• Does your organization's operational excellence suffer from disconnected customer databases residing on laptops and computers of employees (MS Excel, MS Outlook, PC Databases, etc), including information that is not synchronized with your central customer application like e.g. your CRM system?
• Do you and / or your customers feel frustrated because of redundant actions and rework and the negative impact involved?

Do any of these questions apply to your organization? If yes, then Customer Data Integration also known as Master Data Management for Customer Data can provide you with a solution. CDI enables companies to achieve a Single Customer View and to simultaneously improve the agility of existing applications.

More info on CDI

This whitepaper 'High precision matching at the heart of Customer Data Integration' explains why the quality of your CDI Solution is only as powerful as the quality of your matching engine.

Customer Cases

• Swiss Life: The Swiss Life Feeling after Customer Data Integration
• ABN Amro: Single Customer View: Human Inference enables multi-channel banking platform at ABN AMRO
• Achmea: Human Inference provides Achmea Zorg with a Single Customer View
• NOC*NSF: NOC*NSF offers clubs access to clean data and a Single Customer View
• Kluwer: The CDI Database: Kluwer's nerve centre


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